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Frequently Asked Questions
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When a customer scans your QR code and submits a rating, our system checks the star rating. 4-5 star ratings are directed to leave a Google review. 1-3 star ratings are captured privately in your dashboard.
Yes. We don't post fake reviews or manipulate existing reviews. We simply help direct satisfied customers to leave reviews while capturing feedback privately.
Absolutely! You can set your brand voice, add custom prompts, and create review templates. Customers can also edit the AI-generated draft before posting.
Yes! We offer a 30-day money-back guarantee on all paid plans. Contact our support team for a full refund if not satisfied.
No. The experience is designed to feel natural. Customers who give low ratings are shown a feedback form that thanks them for their input.
Most businesses are up and running in under 10 minutes. Simply connect your Google Business Profile, customize your QR code design, and print it out.
After your 15-day trial, you can choose from our paid plans. Your data and QR codes stay intact—nothing is lost.
The Annual plan supports up to 3 team members, and the 3-Year plan supports up to 5 team members with full dashboard access.
When a customer scans your QR code and submits a rating, our system checks the star rating. 4-5 star ratings are directed to leave a Google review. 1-3 star ratings are captured privately in your dashboard.
No. The experience is designed to feel natural. Customers who give low ratings are shown a feedback form that thanks them for their input.
Yes. We don't post fake reviews or manipulate existing reviews. We simply help direct satisfied customers to leave reviews while capturing feedback privately.
Most businesses are up and running in under 10 minutes. Simply connect your Google Business Profile, customize your QR code design, and print it out.
Absolutely! You can set your brand voice, add custom prompts, and create review templates. Customers can also edit the AI-generated draft before posting.
After your 15-day trial, you can choose from our paid plans. Your data and QR codes stay intact—nothing is lost.
Yes! We offer a 30-day money-back guarantee on all paid plans. Contact our support team for a full refund if not satisfied.
The Annual plan supports up to 3 team members, and the 3-Year plan supports up to 5 team members with full dashboard access.
Ready to Turn Reviews
Into Revenue?
Start your free 15-day trial today. No credit card required. See why local businesses trust Gusion to grow their reputation.