Privacy Policy

1. Introduction

Welcome to Gusion QR (“we,” “our,” or “us”). Gusion QR is a product powered by Om Softwares. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reputation management platform at qr.gusion.in.

In addition to this policy, the Om Softwares Terms of Service are also applicable to your use of Gusion QR.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile details
• Business Information: Business name, address, phone number, and Google Business Profile data
• Payment Information: Billing details processed through our secure payment providers
• Communications: Messages, support requests, and feedback you send us

2.2 Information from Google

When you connect your Google Business Profile, we access:

• Your Google Business Profile information
• Customer reviews and ratings
• Review replies and interactions
• Business insights and analytics

We use OAuth 2.0 for secure authentication and only request the minimum permissions necessary to provide our services.

2.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Sync and display your Google Business reviews
• Generate AI-powered review responses
• Post replies to your Google Business Profile
• Send notifications about subscription status and new reviews
• Process payments and manage subscriptions
• Provide customer support
• Analyze usage to improve our platform
• Comply with legal obligations

4. AI and Data Processing

Gusion QR uses Google Gemini AI to generate review response suggestions. When generating responses:

• Review content is processed to generate contextual replies
• Your business information may be used to personalize responses
• AI-generated content is provided as suggestions; you control what gets posted
• We do not use your data to train AI models

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Cloud hosting, payment processors, email services
• Google: To interact with Google Business Profile APIs
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure OAuth 2.0 authentication
• Regular security audits and updates
• Access controls and authentication requirements
• Rate limiting to prevent abuse

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Disconnect your Google Business Profile
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at sales@omsoftwares.in

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Personal data is deleted within 30 days
• Anonymized analytics may be retained
• Legal or compliance records may be kept as required by law

9. Cookies

We use cookies for authentication, preferences, and analytics. You can control cookies through your browser settings, though this may affect functionality.

10. Children's Privacy

Gusion QR is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification.

12. Contact Us

For questions about this Privacy Policy, contact us at: